Trips Today+2 auto-dispatched
9
6 confirmed · 3 in transit
Auto-Dispatched0 manual today
100%
All from Avinode triggers
Exceptions Today1 auto-resolved
1
0 requiring human action
ACS Discount MTD↑ 18%
$3,840
April · at 15% tier · 64 trips
Live Ground Pipeline
All trips auto-generated from Avinode bookings
Live
Tail
ETA
Route
Driver
Pax
Origin
Status
N782AX
14:22
TEB → Four Seasons BOS
R. Henderson · Blackstone Capital
Marcus K.
1
⚡ Avinode
On Track
N441GJ
→16:08
PBI → Ritz-Carlton NYC
J. Whitmore · Citadel · +38 min auto-adj.
David R.
2
⚡ Avinode
⚡ Auto-Adj.
M-YNOT
18:45
EGLF → Mandarin NYC
6 pax · Sprinter dispatched
James T.
6
⚡ Avinode
On Track
N990WU
15:05
BOS → Harvard Club
M. Torres · Third Rock Ventures
Tony B.
1
⚡ Avinode
On Track
LX-VIP
20:30
GVA → Hôtel de Crillon · Paris
Paris partner fleet · confirmed
Pierre M.
3
⚡ Avinode
Confirmed
Automation Log
N441GJ — ETA Shift Auto-ResolvedAUTO
Avinode radar: +38 min. David R. rerouted. Client SMS sent. ACS notified. Zero human action.
M-YNOT Ground Auto-DispatchedAUTO
Avinode booking closed 08:14. Sprinter assigned, James T. confirmed, client SMS sent. 0 min manual time.
Profile Loaded — J. WhitmoreAUTO
Tail history matched. Sparkling water, no music, SUV. Pre-loaded to David R.'s briefing.
Invoice Auto-Generated — ACS-4481
Trip N782AX complete. Invoice posted to ACS consolidated statement. No manual entry.
LX-VIP Paris Ground — Auto-RoutedAUTO
Paris market outside owned fleet. System auto-routed to vetted partner. SLA terms identical.
What Just Happened
9 trips. 0 manual dispatches. 1 exception auto-resolved. ACS touched none of it.
AVINODE → GROUND → DRIVER → CLIENT
FULL CHAIN · AUTOMATED · ZERO CALLS
FULL CHAIN · AUTOMATED · ZERO CALLS
Integration Layer
Avinode closes a booking.
Ground is already handled.
Ground is already handled.
Avinode API · Connected · Last sync 0:34 ago
847Bookings Ingested · MTD
100%Auto-Dispatched
0Manual Dispatches
4.2 minAvg. Booking → Driver Confirmed
How a booking flows
Avinode Booking
Charter closes in Avinode
Source of truth
→
Auto-Parse
Tail · ETA · PAX · FBO extracted
0 manual entry
→
Driver Dispatched
Correct vehicle · confirmed
Avg. 4.2 min
Profile Loaded
Pax prefs pushed to driver briefing
From tail history
→
ETA Monitored
Radar changes → auto driver adjust
Real-time
→
Invoice Posted
Auto to ACS consolidated statement
No reconciliation
Today's Avinode ingest
Tail
ETA
Route
Broker
Pax
Ground
Dispatch
N782AX
14:22
TEB → BED · Hanscom
S. Mitchell · BOS
1
Escalade ESV
✓ Auto
N441GJ
→16:08
PBI → TEB · Atlantic
S. Mitchell · BOS
2
SUV · ETA adj.
✓ Auto
M-YNOT
18:45
EGLF → JFK · Signature
D. Clarke · LHR
6
Sprinter
✓ Auto
LX-VIP
20:30
GVA → CDG · Paris
F. Blanc · PAR
3
Partner fleet
✓ Auto
A6-HMS
Tomorrow 09:00
DXB → Downtown Dubai
R. Al-Farsi · DXB
4
Partner fleet
✓ Auto
VP-BQX
Tomorrow 14:00
SYD → CBD Sydney
P. Chan · SIN
2
? Review
VP-BQX flagged for review: Sydney is outside owned fleet and partner network. One action needed — select a local operator. All other 847 bookings this month dispatched automatically.
Today
1
Total exceptions triggered
Auto-Resolved
1
No human action needed
Needs Attention
0
ACS inbox clear
Today's exceptions
N441GJ
PBI → TEB · J. Whitmore · Citadel
Flight delay: ETA shifted 15:30 → 16:08 (+38 min)
Avinode radar detected delay at 11:42. System automatically adjusted David R.'s dispatch time, re-routed to avoid traffic, pushed updated ETA to client SMS, and notified ACS ops log. Resolution time: 12 seconds.
📡 ETA change detected via Avinode radarAUTO
🚗 David R. dispatch time updated +38 minAUTO
📱 Client SMS sent — "Your driver will meet you at 16:08"AUTO
📋 ACS ops log updatedAUTO
This Month
April 1–15 · All offices
Exception history — April
Flight delays (ETA adj.)
14 · all auto-resolved
Vehicle upgrades (pax change)
3 · all auto-resolved
Driver reassignments
2 · all auto-resolved
New market (no coverage)
1 · flagged to ACS
20 of 21 exceptions this month resolved automatically. 1 flagged to ACS ops — new market, resolved in 8 minutes.
95%
of exceptions resolved without ACS involvement
The 5% that reach ACS are genuinely novel situations — new markets, client-specific requests that need a human call. Everything else is handled before ACS knows it happened.
ACS Clients
Global · All offices
R
Robert Henderson
Blackstone Capital
47 trips · Marcus K. preferred
$11,480
YTD spend
M
Michael Torres
Fidelity Investments
91 trips · James T. preferred
$22,140
YTD spend
J
Jennifer Whitmore
Citadel · HQ Chicago
12 trips · new profile
$2,860
YTD spend
D
David Chen
Third Rock Ventures
28 trips · Tony B. preferred
$6,720
YTD spend
A
Alexandra Reeves
KKR · New York
63 trips · all markets
$15,250
YTD spend
R
Robert Henderson
Blackstone Capital · New York / Boston
47Total Trips
$11,480YTD Spend
100%On-Time Rate
Marcus K.Preferred Driver
Passenger preferences — auto-loaded on every trip
Beverage
Evian Still · 500ml · 2 bottles · Cold
Reading
Wall Street Journal · physical
Climate
68°F · pre-set before pickup
Communication
No calls during ride · SMS only
Vehicle
Escalade ESV · rear left seat
Driver
Marcus K. · 43 of 47 trips together
Trip history — all markets · flight + ground
Tail
Date
Route
Driver
Amount
Status
N782AX
Apr 15
TEB → Four Seasons BOS
Marcus K.
$250
Live
N782AX
Apr 08
BED → Blackstone HQ NYC
Marcus K.
$250
Paid
N441GJ
Mar 28
TEB → Ritz-Carlton BOS
Marcus K.
$250
Paid
N990WU
Mar 20
BOS → JFK · onward to LHR
Marcus K.
$1,500
Paid
EGLF-12
Mar 05
Farnborough → Claridge's London
London partner
$280
Paid
Tail / Ref
Date
Route
Office
Amount
Origin
Status
N782AX
Apr 15
TEB → Four Seasons BOS
Boston
$250
⚡ Avinode
Live
N441GJ
Apr 15
PBI → Ritz-Carlton NYC
New York
$250
⚡ Avinode
⚡ Adj.
M-BCAP
Apr 12
HPN → Greenwich CT
New York
$250
⚡ Avinode
Paid
LBG-0812
Apr 10
Le Bourget → Hôtel George V
Paris
$280
⚡ Avinode
Paid
A6-HMS
Apr 08
DXB → Burj Al Arab
Dubai
$250
⚡ Avinode
Paid
N990WU
Apr 05
BOS → Four Seasons NYC
Boston
$195
⚡ Avinode
Paid
DISCOUNT
Apr 01
March Volume Discount · All Offices
All
−$3,120
Auto
Credited
April Total (MTD)
$16,240
64 trips · all offices
Volume Discount (15%)↑ vs March
$2,436
Credited end of April
Net Invoice Due
$13,804
Net 30 · Due May 15, 2026
Consolidated Statement — All Offices, All Markets
Single invoice regardless of how many markets, vendors, or operators were involved
Ref
Date
Description
Office
Amount
Type
Status
N782AX
Apr 15
BED → Four Seasons BOS
Boston
$250
Airport Transfer
Open
M-YNOT
Apr 15
JFK → Mandarin NYC · Sprinter
New York
$350
Group Transfer
Open
LBG-0812
Apr 10
Le Bourget → George V · Paris
Paris
$280
Airport Transfer
Paid
A6-HMS
Apr 08
DXB → Burj Al Arab
Dubai
$250
Airport Transfer
Paid
DISCOUNT
Apr 01
March Volume Discount · All ACS Offices
All
−$3,120
Auto-Credit
Credited
One invoice. Every market. Whether the trip ran on Met Global's own fleet in Boston, a partner fleet in Paris, or a vetted operator in Dubai — it all appears on a single monthly statement. ACS has one payment, one contact, one accountability. No reconciliation across vendors.