15 years of owned infrastructure. 350 vehicles. Zero contractors. 17 US states, UAE, France, Netherlands, India, UK. And a global partner network covering 3,000+ cities. One partner. One invoice. One standard — from wheels-down to the client's door.
ACS's entire value proposition rests on expert curation and personal service. The broker knows the aircraft. The broker knows the route. The broker knows exactly what the client needs.
And then the client lands. And a random contractor in a random car shows up — sourced by a broker who sourced it from a vendor who found someone available. The profile from the flight? Gone. The preferences? Unknown. The accountability? Distributed across four companies none of which talk to each other in real time.
The ground transfer is the last thing the client remembers. And right now, ACS doesn't own it.
These are not aspirational. They are operational. Every one of them is active in our existing enterprise accounts.
Preference profiles, named chauffeurs, vehicle standards, and real-time communication — all consistent across every market Met Global operates in. The client's experience doesn't end when the wheels touch down.
MIT radar tracks private tail numbers in real time. When the ETA changes, our dispatch knows before ACS does. The chauffeur adjusts. The client gets an SMS. No telephone chain, no diluted message, no one waiting at the wrong FBO.
Savoya and LimoWorldwide return zero to ACS regardless of volume. Met Global applies a 15–20% volume discount monthly. At full global scale — based on ACS's own 2025 flight data — that is $539K–$719K annually back to ACS.
We built this for Fidelity — 12 departments, one monthly invoice, full trip-level audit trail. ACS gets the same: all 10 US offices, all 41 global offices, consolidated. Disputes resolved in 48 hours because we own the entire chain.
A dedicated ACS line staffed 24/7 with a minimum of 4 dispatchers who know the account. Not a shared queue. Not a broker's central number that goes to whoever is available. One team. One chain of accountability. From Boston to Dubai to Paris.
An optional broker incentive structure — carved from the volume discount, not added to ACS's invoice — means individual brokers who route trips through Met Global earn a personal credit. Savoya gives brokers nothing. This creates internal adoption without changing the billing structure.
This is not a pricing conversation. It is a structural one. What happens when a flight changes at 11PM depends entirely on who is in the chain.
Met Global Mobility was built around a single observation: the clients who charter planes receive a premium experience in the air and an inconsistent one on the ground. Four Seasons and Ritz-Carlton understood this first — they came to us because they needed one operator who would maintain their standard at every touchpoint.
We grow through acquisition. When we enter a market, we buy the local operator — we don't refer to them. That means the fleet is ours, the chauffeurs are our employees, and the standard is ours to enforce. Today we own operations in 17 US states, Dubai, the full UAE, France, the Netherlands, and India, with subsidiary and closely held operations in the UK and Switzerland.
Every enterprise account at Met Global is managed directly by our founding team. ACS's contact is the CEO, CFO, and Head of Business Development — not a junior account manager who rotates every 18 months.
Multiple departments across multiple offices, each using their own ground vendor. Invoicing was unmanageable — no visibility, no consolidation. We built a centralized portal, consolidated all bookings into one monthly invoice per cost center, and assigned named chauffeurs to their executive team.
High-frequency executive travel with strict confidentiality requirements. Cannot use a broker who farms to unknown local operators. Both firms require background-cleared, named chauffeurs on every booking — preferences loaded, same driver on request, billing integrated directly into their AP systems.
White-label — our chauffeurs, their brand. Specific water brands, newspapers, vehicle condition standards, and folio close within 10 minutes of drop-off. The most operationally demanding clients we serve. The standard they require of us is exactly what ACS's private aviation clients expect on the ground.
Both operators route a significant portion of their Northeast ground transport through Met Global Mobility — primarily Hanscom Field in Bedford, MA, which is also where ACS's Boston team operates. The relationship currently flows through a broker intermediary. This is the same dynamic as ACS.
A fully staffed, named dispatch desk — 40 to 50 dedicated dispatchers — available around the clock for global ground coordination. This desk operates entirely separately from our main dispatch infrastructure. ACS starts at a minimum 4-person dedicated desk, scales proportionally with volume.
35,467 flights in 2025. $1.34B in revenue. 41 offices globally. Ground transportation currently fragmented across individual brokers with no central visibility, no consolidated invoicing, and no standard client experience on the ground. The opportunity is to own that last mile — globally, consistently, at the standard ACS sells.
In private aviation ground transport, who drives matters as much as what they drive. Every chauffeur in our fleet is a W-2 employee — trained, vetted, and accountable in a way no contractor can be.
Full criminal background, sex offender registry, and MVR review before the first trip. Annual re-screen for all active drivers. FCRA compliant.
Pre-employment + AnnualFull 49 CFR Part 382 compliance: pre-employment, randomized pool, post-accident. Medical Examiner certificates current for all applicable drivers.
49 CFR Part 382Client interaction, confidentiality, FBO access, preference profile review, vehicle presentation, defensive driving. Set by Four Seasons and Mandarin Oriental standards.
Hotel-GradeDark suit or formal uniform always. Vehicle pre-set to client preferences before arrival. Name sign at FBO lounge. Zero phone use while client is present.
Always OnA W-2 chauffeur answers the phone when we call. A contractor does not have to. When a flight changes at 11PM, our driver picks up immediately. That is the structural difference that makes everything else work.
Zero ContractorsActive ground passes at Signature, Atlantic, Rectrix, and Jet Aviation across the Northeast. Tarmac-side meet and greet where permitted. The driver has been at this FBO hundreds of times.
Active FBO CredentialsThe technology exists to eliminate every failure point described above. It is operational today in our existing enterprise accounts.
Standard flight tracking uses ADS-B transponder data — delayed or blocked for many private aircraft. Our system uses MIT's radar-based fusion technology, which tracks actual radar returns. Private tails, blocked flights, direct routing changes — we see them all. The ETA updates in our dispatch system automatically.
No other ground company offers thisWe built Fidelity's centralized ground portal in under 60 days. The ACS version: enter a tail number, system loads the passenger profile, select vehicle, confirm. Chauffeur assigned and SMS'd in 90 seconds. Slack, WhatsApp, email, and API integration from day one — no new workflows for ACS brokers.
Operational platform · not a roadmapA passenger profile is created on the first trip. Water, newspaper, temperature, preferred chauffeur, vehicle class — all stored. Next time that client appears anywhere in the world, preferences load automatically into the chauffeur's briefing. The client feels remembered. They are.
Accessible by any ACS broker globallyEvery trip closes automatically. Invoice generates on completion. One consolidated monthly statement — by office, by cost center, however ACS's accounts department needs it. The 15–20% volume discount is itemized on the same statement. No disputes, no back-and-forth.
Net 30/45/60 · rebate credited monthlyThe markets Met Global owns directly account for the majority of private aviation volume in ACS's portfolio. Beyond owned operations, our global ground partner network covers 3,000+ cities across 100+ countries — single invoice, single point of accountability.
No tolls added. No tip line. No fuel surcharges without 30-day notice. Same flat rates across all owned markets.
| Vehicle Class | Capacity | Flat Rate | Hourly (As-Directed) | ACS Volume Discount | Back to ACS / Trip |
|---|---|---|---|---|---|
| Executive SedanMercedes S-Class · Cadillac CT6 · Genesis G90 | 1–3 pax | $195 | $195/hr | 15% | $29.25 |
| Executive SUVCadillac Escalade · Lincoln Navigator | 1–6 pax | $250 | $250/hr | 15% | $37.50 |
| Executive SprinterMercedes Sprinter — Executive Config | Up to 14 pax | $350 | $350/hr | 15% | $52.50 |
| Long-Haul TransferBOS→NYC · NYC→DC · Cross-state · Airport→resort | Any class | $1,500 | — | 10% | $150.00 |
Full compliance package pre-prepared within 5 business days of agreement. All certificates delivered same-day on request. We go through Fortune 500 vendor audits regularly — this will not stall the process.
Exceeds FMCSA minimum by 20×. Additional insured endorsements available for ACS. COI same-day on request.
Full ops coverage. ACS named as additional insured on any executed MSA.
All 350+ chauffeurs are W-2 employees — zero contractors. Eliminates worker misclassification liability for ACS.
Total combined exposure: $40M+. Required by Four Seasons and Mandarin Oriental. Satisfies London HQ enterprise vendor requirements.
Directors & Officers + EPLI. Demonstrates institutional governance maturity for London HQ vendor review.
Covers passenger PII across the ACS global portal. Business interruption included.
This proposal — and the live portal at acs.metglobalmobility.com — goes to ACS senior management and London HQ. We can prepare a one-page executive summary for London's legal and compliance team on request. Full documentation pre-packaged within 5 days.
Prady, Kandy, and Andrew in New York the week of April 13th. See the fleet, meet the team, walk through the live portal. We bring rate cards, compliance package, and the financial model showing exactly what ACS earns back annually vs the current broker arrangement.
Master service agreement covering all 13 US offices. Dedicated ACS line activated. Booking portal live. All US ground transport routed through Met Global. One invoice at month end.
All 41 ACS offices. Owned markets on direct Met Global infrastructure. All other markets through our vetted partner network. Single global invoice. Single point of accountability. The ground experience matches what ACS sells in the air.
You've read the proposal. Two more tabs above show exactly what ACS earns back annually — built on ACS's own published flight data — and a live walkthrough of the portal your brokers would use every day.